Casual Client Service Coordinator - Ottawa, ON
Bayshore HealthCare is one of the country's leading providers of home and community health care services and a Canadian-owned company. Its services are purchased by government care programs, insurance companies, workers' compensation boards, health care organizations, the corporate sector and the public. The Bayshore brand extends across four business divisions: Bayshore Home Health (medical and non-medical home care and staffing services), Bayshore Specialty Rx (specialty pharmacy, infusion and pharmaceutical patient support services), Bayshore Therapy & Rehab (physiotherapy and rehabilitation services) and Bayshore Dialysis (dialysis centers). The company's goal is to enhance the quality of life, well-being, dignity and independence of Canadians of all ages. Bayshore HealthCare has been a recipient of Canada's 50 Best Managed Companies award since 2006.
You will apply your exceptional organizational skills to coordinate the client care and service commitment at the branch level. You will coordinate service requests, assess client care needs, and schedule assignments for field staff. Your stress management and interpersonal skills are well suited for this challenging role. You will professionally resolve and document client concerns, and participate in client satisfaction initiatives that continuously improve quality levels. With at least two years of customer service experience, preferably in a health care environment, you are proficient with computers and have completed a recognized program in practical nursing or medical terminology.
Duties and Responsibilities
• Handle and document prospective client inquiries regarding requests for care and service.
• A minimum of two years of customer service experience, preferably in health care environment.
• Minimum Secondary School Diploma.
-Great work environment
-French is an asset
-Position requires to work afternoons, nights, weekends & stat holidays
No phone calls, please.
Closing date March 30, 2014
How to Apply
Bayshore is an Equal Opportunity Employer. We encourage all candidates who have the right mix of skills, abilities and a passion for excellence to apply. To apply, email us at email@example.com.« Go Back to Jobs