An Important Message to Our Clients
We are now at the end of the transition of home support services. We have been working with our Health Authority partners over the past eight months to ensure the transition went as smoothly as possible. It is our sincere hope that your care was not affected by the transition.
We provided the Health Authority with your schedule complete with your current caregivers. They are working hard to make sure that your care stays consistent.
Please note that if you have any questions or concerns about your care, please contact the appropriate Health Authority directly. In Vancouver Coastal please call 604-675-2555. In Fraser Health, please call 604-514-7475. If your concerns are not resolved at that point, you can also contact your local MLA or the BC Senior’s Advocate. To reach the Seniors’ Advocate in Vancouver call 604-263-7377; in Fraser, call 1-855-412-2121.
Most importantly I would like to express our most sincere thanks for having had the opportunity to serve you, and the thousands of clients before you, over the past 35+ years. We are always honoured and humbled by the trust that is placed in us in being a partner in care. We are very glad that the Health Authority hired most of our caregivers and office staff so they can continue to be involved in the care you receive.
As you move forward with the Health Authorities services, we wish you well and hope that your care journey will be a good one.
We are passionate about the care we provide and Bayshore will continue to provide home support services in BC, mainly private and insurance paid. If you or your loved ones are interested in private pay services, our consumer division provides personalized and affordable home care solutions for all ages and situations. Whether you are looking for companionship for an aging parent or 24hr nursing care, we are here to support you and your family through every step of the care process.
Please call our 24hr number at 1-877-289-3997 where our staff will be happy to answer all of your questions. You can book a free consult with one of our Care Managers today!
We wish you well, kindest regards from all of us at Bayshore.