Professional Case Management Services
What is case management?
Our case managers help clients and their families through many of life’s challenges, including those caused by motor vehicle collisions and injury, poverty, discrimination, addiction, illness, divorce and more. Often our clients’ needs are complex and require the involvement of multiple professionals.
At Bayshore Therapy & Rehab, our professional case managers act as compassionate, expert intermediaries between clients, care providers and insurance companies to ensure clients’ total rehabilitation needs are met and all sources of funding explored. Backed by diverse experience, our goal is to help our clients along the path to full recovery.
Our case management services
Case management encompasses many diverse situations and needs. The following covers just a small sample of the services we provide:
- Crisis intervention.
- Adjustment to illness or injury.
- Facilitate access to community programs and resources.
- Family and patient support for discharge planning.
- Assess and coordinate vocational and medical rehabilitation services for people injured in motor vehicle collisions, as well as those receiving short or long-term disability or workplace safety insurance benefits.
- Develop and coordinate return to work plans.
- Prepare independent examinations and medical legal reports.
- Determine eligibility for funding support from federal and provincial programs, as well as extended health care, auto and workplace safety insurance.
What to expect
At our first meeting, we’ll gather your health history and help to manage all administrative, treatment, and insurance details, such as assessments and reports on your behalf. We’ll determine which rehabilitation services you require, explore all funding options and arrange access to these services. Your case manager can work one-on-one or as part of a multi-disciplinary treatment team, and can also support and counsel your family members as part of your recovery plan. We’ll provide progress reports when needed, and adapt your treatment plan when progress or a changing prognosis suggests this would help in your recovery.