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Patient Assistance Programs

We partner with pharmaceutical companies and healthcare professionals to deliver complex products to the marketplace. We can help increase market share through product, patient and physician support programs. Drive patient adherence to therapy with an integrated and efficient approach.

End-to-end management

We help manufacturers design and launch efficient patient assistance programs to help patients start therapy as soon as possible. We understand that navigating the Canadian healthcare landscape is complex, so we aim to simplify enrolment, reimbursement submissions, financial assistance, adherence, drug administration, dispensing and distribution. We keep our finger on the pulse of patient assistance programs with the goal of ensuring a positive experience for everyone involved: manufacturers, healthcare providers and ultimately, patients.

Patient journey

Patients and their families are supported throughout their journey. They receive education on their disease state, the medication administered, adverse effect management, symptom management and home safety tips.

The Bayshore patient journey

Specialty nursing for complex therapies

Patients receive care from highly specialized nurses specifically trained on the medications they administer and their related medical conditions. All nurses are Basic Life Support (BLS) certified, and all nurses in our infusion clinics are Advanced Cardiac Life Support (ACLS) certified. All nurses receive ongoing education to ensure the highest quality of care.

Nurses working with oncology patients also receive training through our partnership with the de Souza Institute.

Infusion and nursing services

Many specialty therapies require administration intravenously or by injection. It’s critical that this process is done in a professional, safe and convenient environment. Our infusion clinic network and team of registered nurses offer an integrated approach.

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Clinical trial support

Our clinical trial support services include program managers trained on specific protocols, infusion pump management services, specimen collection and data collection and analysis.

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