Bayshore HealthCare partners with North York General Hospital

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Bayshore HealthCare partners with North York General Hospital to provide an Alternative Level of Care Transitional Rehab Program

MISSISSAUGA, ON (March 20, 2019) Partnering with North York General Hospital (NYGH) and Queens Estate Retirement Community, Bayshore HealthCare opened an Alternative Level of Care (ALC) Transitional Rehab program designed for patients whose hospital treatment plan is complete but who are unable to return to their home right away. Eligible individuals receive high-quality comprehensive care, in a supportive congregate community setting.

Funded by the Central Local Health Integrated Network (LHIN), 20 transitional care beds opened at Queens Estates Retirement Community on February 13th, 2019, and are available through to April 2019.

The Transitional Care Rehab program can help reverse the effects of de-conditioning for patients who have had extended stays in hospital, and prepares them to return to community living. The program is not a permanent destination. The goal of the unit is to provide patients with high-quality 24-hour care until they can safely return home. The typical length of stay for patients is between 1-45 days.

By receiving care in the Transitional Care Unit, eligible patients have access to many restorative therapies as well as nursing, physiotherapy, occupational therapy and personal care support to help them prepare for life at home again. This environment also provides time for patients and their families to receive additional education on how best to care for themselves after discharge.

“Programs like this one enhance the recovery process by helping patients regain their strength and independence,” Karen Fisher, Director of Community Partnerships at Bayshore HealthCare. “We work collaboratively with patients, families and caregivers to prepare patients for their transition back into their homes, and so far we have had wonderful results.”

The program fills a gap in the current health system by providing intensive rehab and restorative care to patients in the program. The key objective of the program is to ensure that patients and their families have all of the proper supports and services in place for a smooth and successful transition home. Additionally, the program aims to reduce the pressure on ALC beds, unscheduled emergency department visits and hospital readmissions within the Central LHIN by increasing community supports.

“This model of care supports older adults to achieve their wellness goals, with a focus on restorative rehabilitation in a home-like setting,” says Susan Woollard, Interim Vice President, Clinical Programs. “Our aim is to help these patients regain their independence and resume normal activities. Health professionals make this transition as seamless as possible by enhancing their abilities and focusing on their strengths.”

“Seamless integration of hospital to home programs like this one demonstrate how important it is for our community healthcare services to be partners,” says Anita Fitches, Director, Integrated Care Solutions at Bayshore HealthCare. “It is partnerships such as this that help to create satisfied patients and effective hospital throughput.”

About Bayshore
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company. With over 100 locations across the country, including 65 home care offices, 13 pharmacies and 81 community care clinics, Bayshore has more than 13,000 staff members and provides care to over 350,000 clients. Its services are purchased by government care programs, insurance companies, workers’ compensation boards, health care organizations, the corporate sector and the public. The Bayshore brand extends across four business divisions: Bayshore Home Health (medical and non-medical home care and staffing services), Bayshore Home Care Solutions (home care services for government care programs), Bayshore Specialty Rx (specialty pharmacy, infusion and pharmaceutical patient support services), and Bayshore Therapy & Rehab (physiotherapy and rehabilitation services). The company’s goal is to enhance the quality of life, well-being, dignity and independence of Canadians of all ages. Bayshore HealthCare has been a recipient of Canada’s Best Managed Companies award since 2006.

For further information, contact:
Karen Fisher
Director, Community Partnerships
Bayshore HealthCare
905-822-8075 ext. 32434