Our Nursing Managers
Our team of specialized nurses are led by our nursing managers, who offer a wealth of knowledge and clinical expertise. All of our nursing managers are lead clinical references to ensure that they provide a high level of leadership to our care teams.
National Director, Nursing Services, BSRx and Quebec Business Development
Zoe Vernham is a dynamic healthcare leader with more than twenty years of experience, including a broad range of roles from patient support program design, development and implementation, strategic partnerships and innovative patient centric models of care, to efficient and effective financial and clinical management of community healthcare operations.
A registered nurse with a certificate in community health and a Bachelor of Science from St. Francis Xavier University, Zoe is also a graduate of McGill University’s Executive Development Program/mini MBA as well as Cornell University’s Executive Leadership for Healthcare Professionals. She has extensive clinical experience having worked in oncology, acute care (ICU, CCU and ER), northern outpost nursing and community health management. Zoe also excels at strategic business development.
Zoe joined the Bayshore family in 2003 and has held positions of increasing responsibility over the past 16 years. Skills in large scale project management, implementation and evaluation of major transformation initiatives paired with healthcare leadership, allows Zoe to drive strategic opportunities while fosteringand sustain high performing and engaged teams. Zoe is a member of the board of Directors of the CEPSEM, (Conseil des entreprises privées en santé et mieux-être) and currently registered with the OIIQ (order of nurses of Quebec), and the CCHL (Canadian College of Health Leaders).
Kate Lawrence, RN BScN
Senior Operations Manager, Specialty Nursing
Kate is our Senior Operations Manager for Bayshore’s specialty nursing network. Kate brings a vast amount of knowledge to this role, which has been gained by working in various roles within the nursing profession over the last 15 years. Most recently, Kate has worked as a National Manager of Clinical education, supporting our national team of nurses from a training perspective and a Regional Infusion Clinic Manager (RICM), overseeing the operational and nursing management for Bayshore’s specialty clinics. As one of the initial managers in this role, she helped to build the role, while standardizing the infusion clinic network at Bayshore into what it is today.
Kate will be completing her Masters in Nursing by early 2020. In addition to her current role as Senior Operations Manager, Specialty Nursing, Kate remains dedicated to direct patient care by remaining an active staff nurse for Halton Healthcare Services.
Wendy Blais, BNRN
National Clinical Practice Manager
As National Clinical Practice Manager for Specialty Rx Wendy sits on the Safe Drug Handling Committee, is a clinical liaison for Clinical Quality and develops education for the Specialty Nursing team. Prior to becoming the National Clinical Practice Manager, Wendy was the Specialty Pharma Nursing Manager (SPNM) for Atlantic Canada, where she oversaw the operational and nursing management of Bayshore’s infusion clinics.
Over the past 12 years, Wendy has worked in both Canada and Australia as a Registered Nurse (RN). Highlights of Wendy’s professional career include:
- Working at the Dr. Everett Chalmers Regional Hospital (DECRH) in Fredericton as a surgical float nurse between Urology, GI, Plastics and Orthopedics.
- Spent 6 months working at Brisbane Private Hospital in Australia working with post-op upper limb surgery, gynecology and ENT.
- Spent 2.5 years at John Flynn Private Hospital on the Gold Coast of Australia working in Oncology, Hematology and Palliative care.
Once back in Canada, Wendy joined the Bayshore team and has been a part of that team since 2011. She started out on the float team for the hospital working on various nursing floors from neurosurgery, cardiology, transplant and med-surg. In 2012, Wendy came on board as primary infusion clinic nurse for the Halifax clinic, where she managed and infused at that site for 5 years. During this time, she also helped with the opening of other clinics in Atlantic Canada.
Wendy has been with Bayshore for over 8 years and worked in many roles as a Registered Nurse including Infusion Clinic, Specialty Pharma Manager of Atlantic Canada and now National Clinical Practice Manager.
Natalie Joseph, RN BScN
Specialty Pharma Nursing Manager (SPNM), Quebec
Natalie oversees the operational and nursing management of Bayshore’s infusion clinics located in the province of Quebec. Natalie is fluent in both English and French and graduated from John-Abbott College in 1999. She continued her education at the University of Ottawa, where she graduated Magna Cum Laude with a Baccalaureate of Science in Nursing.
Natalie started her career in nursing at the Montreal General Hospital, where she worked in the Urology, Gynecology and Plastics units. Natalie’s career path led her to working in the home health division with the Centre Local des Services Communautaires (CLSCs) of Quebec, where she was employed as a home care and clinic nurse. There, she managed care for a large patient portfolio, comprised of patients in home and in clinic.
Over the last 16 years, Natalie has been employed with Bayshore HealthCare, where she started her career as a field staff visiting nurse. Natalie would coordinate home visits with patients receiving vital therapeutic pharmaceutical treatment. Natalie was promoted to Program Manager and worked with several pharmaceutical contracts, managing the operations and nursing aspects of the drug programs. Natalie maintains her professional provincial requirements and has a strong commitment to her career.
Simrita Gandhi, RN BScN
Specialty Pharma Nursing Manager (SPNM), Ontario
Simrita is fully invested in planning and execution of operational management strategies for Ontario clinics. Her primary focus has been on standardization and conformity of day-to-day operations for the clinics across Ontario. She has been a valuable asset, executing growth initiatives at an operational level and managing relationships with medical advisors.
Having graduated as a registered nurse (RN) from University of Northern British Columbia in 2008, Simrita has held clinical (ER and Med Tele Nurse) and managerial (Case Manager, Patient Flow Manager/Admin Coordinator) roles previously in private and public sector Hospitals across North America.
Simrita joined Bayshore Specialty Rx in 2013 as one of Bayshore’s earliest clinical infusion nurses. In her previous role as an infusion nurse, she garnered an excellent reputation for improving patient experience and providing quality care. She has been supporting Bayshore infusion clinics ever since!
Helena Bales, RN BScN
Specialty Pharma Nursing Manager (SPNM), GTA-Ontario
Helena overseas the operational and nursing management for the network of specialty nurses and infusion clinics in the GTA-Ontario region.
Helena has over 10 years of experience in specialty pharmacy, including therapeutic biological products, patient support programs and reimbursement. Prior to that she worked at 5 different community colleges across Canada teaching in the RN and RPN programs. She spent 4 years working as a senior case manager with catastrophic injuries. Her clinical background is surgical and home pharma. She holds certifications in wound care and pharmacology (CCPE).
Helena is presently the lead clinical reference for Bayshore’s Gastroenterology portfolio, where she maintains a membership with the Gastroenterology Nurses and Associates (SGNA) and has participated in training initiatives and supplements for these unique programs.
Helena has been a member of this Bayshore team since December 2018. Her drive and passion to meet the highest standards of quality patient care and foster a team of excellence with her nurses and other disciplines has been part of her goals since starting with Bayshore
Melissa McCarthy, RN BScN
Specialty Pharma Nursing Manager (SPNM), Western Canada
Melissa graduated from the University of Alberta with a BScNursing in 2003. She has experience in NICU and ER. Melissa started with Bayshore when she moved from Edmonton to Kelowna in 2017 and has worked by way up to the SPNM role from a previous supervisor role. Melissa is the manager for Western Canada, where she oversees the operational and nursing management for the network of specialty nurses and infusion clinics in Western Canada. This unique and expansive territory pushes the boundaries of conventional thinking, and under her leadership, provides care to some of the most remote and underserviced communities in Canada.
Crystal McKenzie, RN
Specialty Pharma Nurse Manager Atlantic Canada
Crystal started with Bayshore 10 years ago as a community RN in Timmins, Ontario, specializing in wounds, palliative care and IV therapy. After a few years she became the MCP where she was part of several change management projects that resulted in improved safety, documentation and patient care in the community. During her time as a clinical manager Crystal was lucky enough to assist with opening a new infusion clinic in the Timmins branch where she also became an infusion nurse. After several years of playing a dual role of infusion nurse and clinical manger for community care, Crystal decided she wanted to focus her efforts on the infusion division where she has been for the past 2 years. . Crystal accepted a supervisory role in Nova Scotia and relocated to the Maritimes where she has since become the regional manager.
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