MyBayshoreCare: A seamless online hub for clients

Bayshore | | Press Release

Do you want your home health care information all in one place?
Bayshore Home Health offers seamless online hub for clients
MyBayshoreCare

TORONTO, ON (January 16, 2020) — Home health care can be complicated – from remembering appointment dates to communicating with multiple care providers. Now, Bayshore HealthCare, one of Canada’s leading home-care providers with over 350,000 clients from coast to coast, is excited to announce a new service for its clients: MyBayshoreCare.

MyBayshoreCare is a secure online hub that helps you stay informed and connected by combining everything you need to know about your or your loved one’s home health care. It’s a calendar with the Bayshore home care appointments “inked-in”, each visit includes a photo of who is coming and what services will be provided. It’s a two-way communications service that gives the Bayshore Care Team the ability to stay in touch with clients and their family members. Does the client need anything? Are there medical updates the caregiver should know? What kind of day did your loved one have? The answers to all of these questions can be found using this online hub.

You can also get to know the Bayshore caregivers virtually, by viewing their bios and photos and can send them personal messages, like “We’ve changed the lock code on the garage door to 4567” or “Mom seemed pretty tired last night, can you skip her daily walk today”.

The MyBayshoreCare hub also lets you add personal appointments to the shared calendar so you and your family members know where you need to be; browse our marketplace and view or order new service offerings; and, view and pay your bills online – all through MyBayshoreCare.

MyBayshoreCare is a secure hub, so vital information like doctors’ appointments, medication reminders and day-to-day plans are kept confidential between you and your caregivers.

“Today’s world is evolving and changing”, says Kevin Webster, COO at Bayshore HealthCare. “Digital is now becoming a bigger part of the experience that clients and families have with organizations. MyBayshoreCare is all about convenience for our clients and their families. It is about transparency to information about their care and it is about allowing them to communicate with us in a way that is convenient for them.”

MyBayshoreCare has just completed a successful pilot in Barrie, and is now available in the Greater Toronto Area. More services are constantly being added – Bayshore is working with clients and families to determine what’s needed and how to provide it – making it easier and all-encompassing, in one simple go-to location.
To find out more and to sign up, call 1-877-289-3997 or email clientservice@bayshore.ca.

About Bayshore
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company. With over 100 locations across the country, including 65 home care offices, 13 pharmacies and 81 community care clinics, Bayshore has more than 13,000 staff members and provides care to over 350,000 clients. Its services are purchased by government care programs, insurance companies, workers’ compensation boards, health care organizations, the corporate sector and the public. The Bayshore brand extends across four business divisions: Bayshore Home Health (medical and non-medical home care and staffing services), Bayshore Home Care Solutions (home care services for government care programs), Bayshore Specialty Rx (specialty pharmacy, infusion and pharmaceutical patient support services), and Bayshore Therapy & Rehab (physiotherapy and rehabilitation services). The company’s goal is to enhance the quality of life, well-being, dignity and independence of Canadians of all ages. Bayshore HealthCare has been a recipient of Canada’s Best Managed Companies award since 2006.

For more information contact:
Ellen Roberto, Product Manager
Bayshore HealthCare
T: 905-822-8075 Ext 32830
E: eroberto@bayshore.ca