News
Discover what’s happening, read our stories of inspiration, and learn what our clients and partners are saying about us.
What’s New?
NRIO offers a number of individual, group and virtual programs for adults, adolescents and children.
Our Etobicoke Therapy Clinic offers in-person Occupational and Physiotherapy sessions. Learn more
The Bayshore Integrated Care Solutions NRIO (ICS-NRIO) Group Program, directed by an Occupational Therapist, is where clients come to learn new skills, socialize with their peers (other ABI survivors) and have fun. Clients will be provided with opportunities to practice coping skills and leadership abilities, gain greater insight into their brain injury, and share strategies with others.
Our School Resource Services (SRS) are designed for young people suffering the effects of an acquired brain injury at the elementary, secondary, college or university levels. Learn more about our virtual school resource services.
Residential treatment options, supported-living apartments, clinic-based therapy, group programming, community programs (coma stimulation, teachers), youth programs, multi/interdisciplinary therapists, teachers and more. To learn about NRIO’s work, we talked to Frank Tenuta, Clinical Director, and Melanie Hay, Senior Occupational Therapist.
In 2020, Collen Boyce, Director of Bayshore Therapy & Rehab, NRIO was recognized as the Health Care Provider of the Year by the Ontario Brain Injury Association and PIA Law.
On Oct 25th, 2017 BTR Residential Services/NRIO was named ‘Rehab Company of the Year’ by Ontario Brain Injury Association. Read the full Press Release here.
BTR Residential Services/NRIO was selected by Lerner’s to the top 10 brain injury rehabilitation hospitals in the Toronto and Ontario region. Click here to read the Lerner’s article.
Winner of OBIA/PIA Awards of Excellence for Rehabilitation Company of the Year, 2017 and nominated again in 2024.


Stories of Inspiration
A workplace accident
A workplace accident left their son with a catastrophic brain injury, Bayshore helped rehabilitate him so he could go home
Our son, JC, suffered a catastrophic brain injury as a result of a workplace accident. It was the beginning of a traumatic and difficult journey for him and ourselves, as parents. In his early thirties, it was shocking and so stressful to cope with the situation our son was in. Luckily, Residential Rehab was recommended to us for follow up. We spoke to Colleen, the Director, who was not only supportive and easy to talk to, but experienced and knowledgeable about the path ahead for JC. She clearly described the approach they would take and predicted prognosis after a stay in the residential program … accurately as in turns out. Read More
An inspiration to many
Cameron O’Hanley – an inspiration to many
Cameron O’Hanley, a promising soccer star and high school student living in Prince Edward Island (PEI), suffered serious injuries after a car accident. He came to the Residential Rehab program for a multi-disciplinary, intensive, 6 month brain injury programme including attending school. He is an inspiration to those who have gone through a difficult recovery period. See more.
A motor vehicle accident
A terrible motor vehicle accident leads to help to recovery from NRIO
Our son was involved in a catastrophic MVA in Alberta when he was 24 years old. Diagnosed with TBI and associated quadriplegia he remained comatose for an extended period of time. After repatriation to Ontario he was admitted to the Mississauga residence, and upon his arrival he was clinically “vegetative.” Today, four years later, due entirely to the dedication, care and compassion of his entire Residential Rehab team, SM has progressed to a “conscious” state and continues to improve at a cognitive level. Read more.
For more information
Call us at 1 800 561 9158 / 416 231 4358 ext. 37122
or Email: info@nrio.ca
“I am pleased to recognize Bayshore neuro rehab – NRIO; who exemplify outstanding service and dedication in the field of acquired brain injury (ABI) rehabilitation, consistently demonstrating excellence in patient care, program development, and community support.
NRIO is a well-established, sophisticated residential brain injury facility that is managed by a team of experts. The staff and management are highly skilled professionals with extensive knowledge and experience in the ABI field, and have been in the industry for decades. Their commitment to providing top-tier care is evident in their comprehensive residential and day programs that cater to the diverse needs of individuals living with ABI and their families. The facility’s approach is both innovative and compassionate, ensuring that each client receives personalized care tailored to their unique circumstances. in my experience (over a15 years of working with this organization), the warm, focused and welcoming approach from their intake and management staff truly sets them apart from other similar residential brain injury facilities.The staff at NRIO are known for their warmth, consideration, and gentle approach. They are deeply committed to taking excellent care of their clients, providing not just medical and rehabilitative support, but also emotional and psychological care for the client and entire family system, that is crucial for holistic recovery. Using a strengths based, client centered approach, NRIO’s dedication to creating a nurturing and supportive environment has earned them a stellar reputation in the community.
One of the most commendable aspects of NRIO is their meticulous intake process. They take this process very seriously, ensuring that they can meet the specific and unique needs of each client they serve, before proceeding with approvals, which I highly respect and value as a referring health care professional. This thorough approach not only enhances the quality of care but also fosters trust and confidence among clients and their families, knowing that they are in capable and caring hands.
The excellence of NRIO is reflected in their comprehensive programs, which are designed to support clients by helping them identify passions and interests, through every stage of their recovery journey, on their path towards independence. Their programs are particularly noteworthy, offering a range of interesting, therapeutic activities and services that promote joy, meaning and pleasure, geared towards healing, independence, and improved quality of life for individuals with ABI. I wholeheartedly support this organization and believe they exemplify the highest standards of rehabilitation care and their compassion and commitment continue to have a significant positive impact on the lives of many individuals and families affected by brain injury.”
Eden Dales, B.A., M.S.W., R.S.W. Practice Director Eden Dales Social Work