Home Care > Client Directed Home Care Invoicing (CDHCI)

Government-Funded Home Care in Alberta (CDHCI Program)

Your Care, Your Choice, Delivered by Bayshore Home Health

The Client Directed Home Care Invoicing (CDHCI) program is an Alberta Health Services (AHS) initiative that gives you the freedom to choose your approved home care provider while your care is funded through Alberta Blue Cross.

As a trusted national leader, Bayshore Home Health makes the process simple: we coordinate qualified caregivers for personal, home support, and respite care, and handle all billing, scheduling, and nursing oversight on your behalf.

Enjoy peace of mind knowing your care is delivered by experienced professionals who make government-funded home care easy, flexible, and personalized.

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Why Choose Bayshore for Government-Funded Home Care

For nearly six decades, Bayshore Home Health has helped Albertans access quality, government-funded home care through programs like the Client Directed Home Care Invoicing (CDHCI) initiative. As an AHS-approved provider, we combine trusted local care with national clinical expertise — making your home-care experience simple, transparent, and dependable.

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Help Navigating CDHCI

We guide you through every step — from AHS assessment to Alberta Blue Cross billing — so you can access the funding and care you’re entitled to without the paperwork stress.

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Clinical Expertise You Can Trust

Our Registered Nurses and clinical leaders oversee every plan of care, ensuring safety, consistency, and high-quality standards across all services.

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Your Own Local Care Team

Receive care from professionals in your own community. Your caregivers are hired, trained, and supported by Bayshore — giving you comfort, familiarity, and continuity of care.

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Proudly Canadian, Locally Connected

Since 1966, we’ve been part of the communities we serve. Our Alberta teams understand local systems, cultures, and the realities of everyday home care.

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Giving Back to Our Communities

Through the Bayshore Foundation and our ESG values, we support local causes and help improve access to care.

Benefits of Alberta’s Client Directed Home Care Invoicing (CDHCI)

Through Alberta Health Services (AHS) and Alberta Blue Cross, the CDHCI program helps you access funded home-care services—while Bayshore handles the coordination, billing, and clinical oversight.

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Convenient Direct Billing

We bill Alberta Blue Cross directly for your approved hours, so the majority of your home-care costs are covered automatically. No invoices, no receipts—just simple, government-funded support you can rely on.

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Simplified Care Management

Skip the stress of payroll and paperwork.  Bayshore hires and manages your caregiving team, providing Registered Nurse supervision and clear communication with your AHS case manager.

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Choose Your Care Provider

Select the AHS-approved home-care agency that best fits your family’s needs—without being limited by geography. With Bayshore, you stay in control of your schedule, caregivers, and comfort.

Our Services

Personal Care

Whether you require help with bathing, dressing, grooming, or mobility, our professional caregivers are dedicated to enhancing your comfort and well-being.

Companionship

Companionship services offer social interaction, emotional support, and assistance with daily activities, enhancing well-being and reducing feelings of loneliness.

Respite Care

Respite care offers temporary relief for primary caregivers by providing professional, compassionate support for loved ones at home.

Government-Funded Home Care Across Alberta

We’re proud to provide AHS-approved, government-funded home care through the Client Directed Home Care Invoicing (CDHCI) program across Alberta. Our dedicated Bayshore caregivers live and work in your communities — offering compassionate, professional support in: Calgary, Cold Lake, Edmonton, Fort McMurray, Grande Prairie, Lethbridge South, Medicine Hat, and Red Deer Central. Wherever you call home, Bayshore delivers personalized, high-quality care funded through Alberta Blue Cross, helping you stay safe and comfortable where you belong.

Calgary

Edmonton

Grand Prairie

Lethbridge South

Medicine Hat

Red Deer Central

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Who’s Eligible for Alberta’s CDHCI Program

The Client Directed Home Care Invoicing (CDHCI) program is available to Albertans who need ongoing home-care support and want more choice in how it’s delivered. You must be assessed and approved by Alberta Health Services (AHS), and services are funded through Alberta Blue Cross.

Reside in Alberta and have a valid health care card.
Complete a home care assessment carried out by Alberta Health Services (AHS).
Have a predictable and consistent level of need for home care services.

Meet Our Clinical Leaders Across Alberta

Our Clinical Leaders work hand-in-hand with Alberta Health Services (AHS) and local health teams to ensure every care plan meets provincial standards — while remaining deeply personal to you. They collaborate closely with your AHS case manager, doctors, and caregivers to design safe, effective care that supports your independence at home. Each Clinical Leader brings years of professional experience, compassionate guidance, and community connection to the families we serve across Alberta.

Christina Pogany
Clinical Leader (LPN)

Christina Pogany has always been drawn into healthcare roles. Christina began her career in 2001 as a Community Health Worker (CHW). Over time, she evolved into HCA, LPN, and then into Clinical Team Management. This progression has led her to understand the complexities of each role and allowing her to gain deep insight.

Throughout her career she has had a passion for palliative care and gerontology. Developing empathy and understanding that many healthcare challenges stem back to the unmet needs of her clients, families, and healthcare teams.

As a Clinical Lead with Bayshore, Christina will lead a strong capable team of caregivers. At the forefront of her practice, she believes that safety, accessibility, and therapeutic communication is essential in fostering lasting relationships and rapport in her community.

In her free time, she volunteers in a local continuing care facility. Recently adopted a beautiful rescue pup named Olive. She also enjoys long walks and spending time at the beach with her family.

Vanessa Freel
Clinical Leader (RN)

Vanessa Freel is a Registered Nurse with over 19 years of experience in home care and seniors’ health, primarily in Lethbridge. She began her career with AHS home care… and played a key role in implementing Assisted Living facilities in Alberta, specializing in dementia and end-of-life care.

Motivated by personal experience with a parent with dementia, she brings deep empathy to her work. Vanessa served as a Facility Care Manager for seven years before returning to her passion—home care—as Clinical Lead at Bayshore. She is committed to advocating for families, ensuring safe and compassionate care at home, and often reflects that knowing about Bayshore’s services earlier could have helped her keep her mother at home longer.

Maria Prokopovych
Clinical Leader (LPN)

Maria Prokopovych is known for her compassion, dedication, and unwavering commitment to both her clients and her team. She began her nursing career in 2011 as an LPN in Mississauga, Ontario. Over the years, Maria has gained diverse experience across pediatrics, immunization and flu clinics, advanced wound care, family health centers, home care, and long-term care facilities. She also holds certification in phlebotomy and has worked hands-on in blood draw procedures.

Currently, Maria is completing her Bachelor of Science in Nursing (BScN) to become a Registered Nurse (RN), continuing her pursuit of excellence in patient care and professional growth. Maria joined Bayshore seven years ago as a community field nurse and has since progressed into a leadership role. As Clinical Leader for South Calgary, she now oversees a large team of health care aides and nurses, contributing significantly to the success and impact of the organization. Outside of work, Maria enjoys traveling, gardening, and spending quality time with her two children and husband.

Zoe Schmidt
Clinical Leader (RN)

Zoe Schmidt is a Registered Nurse who has been practicing since 2017. Over the course of her career, she has gained diverse experience across emergency, hospice, forensics, and home care, bringing a well-rounded perspective to supporting clients and families in the community. Zoe has specialized training in Dialectical Behaviour Therapy (DBT), holds her ASIST (Applied Suicide Intervention Skills Training) certification, and is a AADL Authorizer, further expanding her ability to help clients access the supports they need.

In her role with Bayshore Home Health, Zoe is dedicated to helping clients remain safe, comfortable, and independent in their own homes. She approaches care with warmth and compassion, believing that every client and family deserves to feel supported, respected, and empowered throughout their care journey.

Zoe is motivated by the opportunity to make a meaningful difference in people’s lives during challenging times. Outside of work, she finds balance and renewal in the outdoors, especially through camping and backcountry hiking.

Karen Taylor
Clinical Leader (LPN)

Karen Taylor is a Licensed Practical Nurse with over 20 years of experience in community and home health care. She has dedicated her career to supporting older adults and their families, helping them remain safe, comfortable, and independent at home. Karen has worked in a variety of nursing roles, Bariatric Care, Palliative care, and Geriatric Care, which gives her an extension understanding of the unique needs of aging clients.

Karen is very proud of her Peers nominating her for the Rita McGregor award for Nursing Excellence.

Karen taught the HCA program for almost 14 years and gained so much insight and respect for our field staff.

In her role as Clinical Leader with Bayshore Home Health, Karen leads a team of dedicated Health Care Aides and nurses in providing personalized, compassionate care. She believes strongly in a Holistic approach, ensuring that each care plan is tailored to meet individual needs and preferences.

Karen is passionate about building trust with clients and empowering families through education and support. Outside of Bayshore she is an avid gardener and loves her fur babies a dog and two kitties. She is lucky to be a Nana for 3 beautiful grandchildren.

Wendy Hoovers
Clinical Leader (LPN)

Wendy is a Licensed Practical Nurse with over 30 years of experience in nursing, including 10 years dedicated to community and home health care. With specialized training in palliative care, dementia care, she brings a deep understanding of the unique needs of clients aging at home.

As a Clinical Manager at Bayshore Home Health, Wendy leads a team of dedicated caregivers and nurses, ensuring each client receives personalized, high-quality care. She works closely with families to create care plans that promote safety, independence, and comfort—always with compassion at the heart of every decision.

Wendy embraces a patient-centered approach to care, focusing on the whole person—not just their medical needs. She believes that building trust, actively listening, and respecting each client’s individual preferences are essential to creating meaningful and effective care plans.

What inspires Wendy most is witnessing the meaningful difference that quality home care can make in a person’s well-being and peace of mind. Her passion is deeply personal—Wendy supported her own mother at home for over five years, helping her avoid long-term care through the support of home health services. This experience continues to fuel her commitment to helping other families navigate aging at home with dignity and comfort.

Outside of work, Wendy enjoys cycling, indoor spin classes, yoga (especially yin), gardening, and spending quality time with her family. She’s also actively involved in community volunteering and values building genuine, personal connections with the clients and families she supports.

Brenda Pelland-McIntosh
Clinical Leader (RN)

I’m a Registered Nurse with over 37 years of experience, including two decades in the U.S. working in Pediatric and Neonatal Intensive Care. For the past 17 years, my journey has expanded into Addictions Services, Home Care, Hospice and Palliative Care, and Hospital Transition Services. I’m also an End-of-Life Doula, passionate about supporting individuals and families through some of life’s most meaningful transitions.

Currently, I serve as Clinical Lead in Grande Prairie, Alberta, where I help clients and their families navigate aging at home—prioritizing independence, safety, and living life on their terms. I believe informed choices and compassionate guidance are essential to defining what a quality life looks like for each person.

My approach is rooted in both professional experience and personal insight from supporting loved ones. Whether it’s advocating, educating, or mediating, I’m here to walk alongside individuals and families every step of the way.

When I’m not working, I’m home on the farm with my husband, two dogs, horses, chickens, and llamas—loving the balance between rural life and adventures wherever I can fly.

Dami Oluseyi-Olanrewaju
Clinical Leader (LPN)

Dami Oluseyi-Olanrewaju is a Licensed Practical Nurse with nearly 20 years of nursing experience, including over a decade serving clients in the community. She has developed advanced expertise in geriatric care, dementia support, and palliative care, allowing her to provide thoughtful, personalized support for both clients and their families.

At Bayshore, she serves as the Clinical Leader for Medicine Hat, Alberta, guiding care teams and working closely with families to ensure loved ones can age with dignity and comfort at home. She believes that quality care extends beyond medical needs—it is about fostering trust, preserving independence, and creating a safe and supportive environment for everyone.

Her passion for home health is deeply rooted in her cultural background from Nigeria, where elders are lovingly cared for at home until their final days. This tradition inspires her commitment to helping people remain in the place they feel most comfortable—at home—while receiving the compassionate care they deserve. She is motivated each day by the opportunity to make a meaningful difference in the lives of clients and their families, offering both expertise and reassurance throughout their care journey.

Warm, approachable, and dedicated, Dami is honored to support families with the knowledge, compassion, and leadership they can rely on.

Frequently Asked Questions

Have questions about Alberta’s CDHCI program? Find quick answers to common inquiries about eligibility, services, and how the program works.

What is the Client Directed Home Care Invoicing (CDHCI) program?

The CDHCI program is a government-funded home care option from Alberta Health Services (AHS) that lets eligible Albertans choose their approved provider—like Bayshore Home Health—while AHS funds the care through Alberta Blue Cross.

How is CDHCI different from Self-Managed Care?

With Self-Managed Care, you hire and pay caregivers yourself. Under CDHCI, Bayshore employs your care team, manages scheduling, and bills Alberta Blue Cross directly—so you keep control without the paperwork.

Who qualifies for CDHCI funding?

You may qualify if you live in Alberta, have a valid health card, and are assessed by an AHS case manager as needing ongoing home care. Call 811 or your local AHS Home Care office to confirm eligibility.

What services are covered?

Funded services may include:

Personal care (bathing, grooming, mobility)
Respite care for family caregivers
Homemaking when combined with personal care

Coverage follows AHS-approved hours and rates, billed directly through Alberta Blue Cross.

Can I choose or change my caregivers?

Yes. CDHCI gives you the freedom to select an AHS-approved provider and request caregiver changes anytime. Bayshore’s care managers make the process easy and seamless.

How do I get started?

Call 811 to connect with an AHS case manager or contact Bayshore Home Health directly. We’ll walk you through eligibility, setup, and billing so you can begin receiving government-funded care at home.